5jdl Privacy Policy
Your Data, Your Rights

01 Who This Policy Applies To

This Privacy Policy applies to all individuals who access or use the 5jdl platform — including registered players, visitors browsing the site, and anyone who contacts our support team. It covers data collected through our website at 5jdl.org, through the 5jdl mobile app, and through any other digital touchpoint operated by us.

By creating an account or continuing to use the platform, you acknowledge that you have read this policy and consent to the collection and processing of your personal data as described here.

02 Information We Collect

We collect different types of information depending on how you interact with the platform:

Information you provide directly:

• Full legal name, date of birth, and gender
• Mobile number and email address
• Home address (for verification purposes)
• Government-issued ID documents submitted for KYC (e.g., PhilSys, Passport, Driver's License)
• Payment details such as your GCash or Maya account name, or bank account number for withdrawal purposes
• Communications you send to our support team via live chat or email

Information collected automatically:

• Device type, operating system, and browser version
• IP address and approximate location (city/region level)
• Pages visited, time spent, and navigation paths on the platform
• Game sessions, betting history, and transaction records
• Login timestamps and session activity

03 How We Use Your Information

The information we collect is used for the following purposes:

We do not use your personal data to make fully automated decisions that produce significant legal effects without a human review process in place.

04 Legal Basis for Processing

We process your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our agreement with you as a registered player — including account management, game access, and payment processing.
• Legal obligation: Compliance with KYC, anti-money laundering, and other applicable regulations.
• Legitimate interest: Fraud detection, platform security, and improving the service we offer.
• Consent: Marketing communications and non-essential cookies, which you can withdraw at any time.

05 Data Sharing & Third Parties

5jdl does not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating the platform, strictly on a need-to-know basis and under binding confidentiality agreements. These include:

• Payment processors — to facilitate deposits and withdrawals in PHP via local banking and e-wallet channels
• Identity verification providers — to assist with KYC checks
• Cloud infrastructure and hosting providers — to store and process platform data securely
• Customer support platforms — to manage and respond to player queries
• Analytics tools — to understand how the platform is used and where it can be improved

We may also disclose your information if required to do so by applicable Philippine law, court order, or government authority.

06 Cookies & Tracking Technologies

5jdl uses cookies and similar tracking technologies to enhance your experience on the platform. Here is a breakdown of the types we use:

• Essential cookies: Required for the platform to function — keeping you logged in, managing sessions, and remembering your preferences. These cannot be disabled without affecting core functionality.
• Analytics cookies: Help us understand how players navigate the site, which pages are most visited, and where we can make improvements. Data is aggregated and not tied to personally identifiable information.
• Preference cookies: Store your settings such as language preference and display options.
• Marketing cookies: Used only with your consent to tailor promotional content. You can opt out at any time through your browser settings.

You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect how certain parts of the platform work.

07 Data Retention

We retain your personal data for as long as your account is active and as necessary to fulfill the purposes outlined in this policy. Specifically:

• Account and registration data is retained for the lifetime of the account and for a period thereafter as required by applicable law.
• Transaction records and payment history are retained for a minimum of five (5) years in line with financial record-keeping requirements.
• KYC documents are retained for a minimum of five (5) years from the date of verification or account closure, whichever is later.
• Support communications are retained for up to three (3) years.

When data is no longer required, it is securely deleted or anonymized so it can no longer be linked back to you.

08 Security Measures

Protecting your data is a priority at 5jdl. We implement a range of technical and organizational measures to safeguard your personal information:

• SSL/TLS encryption on all data in transit between your device and our servers
• OTP (one-time password) verification for account login and sensitive actions
• Access controls limiting internal access to personal data on a strict need-to-know basis
• Regular security reviews of our infrastructure and data handling practices
• Secure data storage with encryption at rest for sensitive records

While we take all reasonable steps to protect your data, no online system can be completely immune to risk. If you suspect any unauthorized activity on your account, please contact support immediately.

09 Your Rights

As a player on 5jdl, you have the following rights with respect to your personal data:

• Right to access: Request a copy of the personal data we hold about you.
• Right to correction: Ask us to correct any inaccurate or incomplete information.
• Right to deletion: Request that we delete your personal data, subject to any legal retention obligations.
• Right to object: Object to the processing of your data for marketing purposes at any time.
• Right to data portability: Request that your data be provided in a structured, commonly used format.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact our support team via live chat or email at [email protected]. We will respond within a reasonable timeframe and in accordance with applicable regulations.

10 Children & Minors

5jdl is strictly an adults-only (21+) platform. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that an account has been created by or on behalf of a minor, that account will be suspended immediately and all associated data reviewed.

If you believe a minor has registered on the platform, please report this to our support team right away. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When we make material changes, we will notify you via a notice on the platform or through the contact details on your account.

The "last updated" date at the top of this page will always reflect when the policy was most recently revised. We encourage you to check back periodically.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, you can reach us through:

• Live chat — available directly on the platform
• Email: [email protected]

We are committed to addressing your concerns promptly and transparently.